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Our Commitment
We want you to love what you ordered. If for any reason you are not completely satisfied with your purchase, we are here to make it right.
Return Window
Returns are accepted within 14 days of the purchase date. To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags still attached.
How to Initiate a Return
To begin the return process, please contact us at [insert email address] within your 14-day window. Include your order number and the reason for your return, and our team will provide you with return instructions. Please do not send items back without first contacting us, as we want to ensure your return is processed smoothly and without delay.
Refunds
Once your return is received and inspected, you will be notified via email. If your return is approved, your refund will be processed to your original payment method within 5–7 business days. Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
Exchanges
We gladly accept exchanges within the same 14-day return window. If you would like a different size or style, please indicate this when you contact us to initiate your return. Exchanges are subject to availability.
Final Sale Items
Items marked as final sale are not eligible for return or exchange. This will always be clearly indicated at the time of purchase.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery with a photo and your order number. We will resolve the issue promptly at no additional cost to you.
